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SupportBrowse FAQs about cards, top-ups, KYC and fees, or get in touch with our support team.
Download the app, sign up, complete KYC, then tap "Apply for card" on the Cards page. Once approved, your virtual Visa card is ready to use.
USDT top-up is supported via networks like TRC20 / BSC / ERC20 — transfer to the address shown in the app. Funds are usually credited within a few minutes after on-chain confirmation.
Viewing the card number and sensitive details requires payment-password verification, online spending uses 3DS cardholder verification, and you can freeze or unfreeze the card anytime in the app.
Use a valid, unexpired ID, make sure photos are clear and uncropped, and record the face video in good lighting. KYC progress is saved, so you can resume an unfinished application within 7 days.
Spending fee is about 0.1%–0.5%, with limited-time free issuance and no annual fee. Per-transaction and daily limits are shown on the Cards page — refer to the app for exact figures.
Merchant refunds are returned to your card balance once the merchant releases them, typically within a few business days depending on the merchant and network.
24/7 online support, start a chat right in the app.
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